Have old devices? Bring them in.
We partner with Samsung to securely and responsibly recycle tech.Learn More
What our Prescott Valley customers are saying
OUT OF 302 REVIEWS
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at our stores above anything else. We want to hear from you!
iPhone XS Repair
Paid for my repair on a Friday, took it in on Sunday and was sent away because the work order did not arrive from Asurion. Went back, a man named MATT was rude, short and unhelpful about why this was. Gave us a phone number. I called it, the Asurion woman from Verizon said it’s all done work order should be in. Went back inside and the “bridge” as MATT called it had still not come. Totally unhelpful and short about why this would be and how to rectify the problem. After much nastiness and irritation like it was our fault. We again left. I called Asurion for a 3 rd time and they cancelled my original work order and re submitted it, called the store to make sure that it was through. The job itself was done well and properly. This took almost 3 hours and 3 trips to the store. There is however a VERY HELPFUL young man there named Josh. Who had tried to help me with another issue a few days prior. I was planning on signing up for whole home with him but after said co from ration with MATT… decided to wait. I am one of the most patient people that I know. My son however was not responding well to Matt and his very Kurt attitude toward us about something g that we had no control over. I paid, I had confirmation, I called as instructed by him and got nowhere. To me at that point he should have offered some assistance and instead acted as if WE were bothering him and putting him out. It was a very irritating experience. The work itself as stated was quick and quality. Customer service..:
You didn't officially fix the hinge problem but i appreciated the honesty of what you could do. The PC would not start up but apparently, the act of taking the ccasing off and maybe cleaning a few contacts miraculously repaired that problem
Inability to obtain the replacement part for the repair
What can we fix for you today?
1 year warranty
Most paid repairs are backed by our 1 year, hassle-free warranty. It’s valid at all store locations.
We’ll match any local competitor’s published price for the same repair—and beat it by $5.
Quality Service: When your tech goes wrong, we are here to help—and fast. Most repairs done in 45 minutes or less.
Your tech. Fixed.
We repair the devices you rely on most. Here are some of the issues we can help resolve:
Come to an Asurion store near you
Stop by our Prescott Valley, AZ store, and one of our experts will fix your tech with or without an appointment. Can’t come in? We have nearly 600 mobile repair vans that’ll come to you.
The team at our Prescott Valley, AZ store can repair your devices and resolve your tech problems too. Not sure what’s wrong with your device? We’ll diagnose it for free.
When customers visit our Prescott Valley, AZ store, they receive fast, affordable repairs—most repairs done in 45 minutes or less. And all those repairs come with a one-year warranty.
Asurion Tech Repair & Solutions™ in Prescott Valley, AZ
Don't want to deal with your broken tech? Hunting down a same-day screen repair in your area? For the best electronics repair in Prescott Valley, visit your local Asurion Tech Repair & Solutions™ store. Our skilled experts are friendly, trained, and ready to help. We offer phone repair services, like Galaxy screen replacements and iPhone® repairs, tablet repairs for devices like Surface Pro or iPad® tablets, game console repairs for your Nintendo Switch™, PlayStation®, or Xbox®, and answers for all your other electronic issues too.
Certified experts and complimentary diagnostics
Asurion Tech Repair & Solutions stores offer a free diagnostic help provide full transparency throughout the repair process. Whether you go for our mail-in services, opt for a curbside drop off or pick-up, or walk in to our store during business hours, trust our certified professionals for the best fix in town. We offer a free diagnostic and estimate prior to all repair services, and a 1 year limited guarantee for repairs. And our low-price guarantee means we’ll happily match any local competitor’s regularly published price for the same repair, then drop it by a further $5. See details here.
Expert phone repair in Prescott Valley
We complete every repair using quality parts, made to OEM specifications, and partner with Samsung® and Google® as an authorized repair partner. Components from Asurion Tech Repair & Solutions stores receive regular testing for quality assurance, and we take pride in on providing a stress-free repair experience for every tech-user who comes to us for assistance.
Get your tech working again
If you rely on your computer, phone, or tablet to enjoy a movie, talk to friends, or get schoolwork done, but it isn’t operating properly, you need things fixed fast. We know it can be upsetting when your beloved tech stops working right, and our experts are here to get things working for you again ASAP. Many of our repair services are completed the same day, often within two hours or less. Virus removal, phone battery replacement, and tablet screen replacement—our experts can tackle it all. Think of us as the one-stop shop for everything repair related, and bring your broken tech by ASAP.
We're located in the Crossroads Plaza off of E State Road 69, between Verizon Wireless and Subway.
If you are coming from Prescott Valley Grocery Outlet, take N Robert Rd to AZ-69 N/E State Rte 69 . Turn right onto AZ-69 N/E State Rte 69. Turn right into the plaza then. Turn right at the 1st cross street.
If you are coming from Yavapai Casino, head northeast toward AZ-69 S . Follow AZ-69 S to Prescott Valley. Slight right onto AZ-69 S. You will pass by Burger King (on the right) . Make a U-turn at Sundog Ranch Rd then turn right into the plaza. Turn right at the 1st cross street and you'll find our store next to Subway.
The Asurion Tech Repair & Solutions™ trademark and logo are the property of uBreakiFix Co. All rights reserved. iPhone® and iPad® are the trademarks of Apple Inc. All other trademarks are the property of their respective owners. Asurion Tech Repair & Solutions is not affiliated with, sponsored by, or endorsed by Apple or any of the respective owners of the other trademarks appearing herein.