Help

Connecting your technology to your life.

Here are some of the things Support Services can do for you.

Easy new phone set up.

We'll walk you through every step of moving your stuff to your new phone. Or let us do it for you. It's your call.

Car, meet phone.

Together you can play your music, make hands-free calls and much more. We'll play matchmaker for you.

Connected home.

Your technology can help you control the devices in your home - from your smart refrigerator to your home theater system to your connected thermostat.

Home sweet home just got sweeter.

Get the most out of your device and all of the technology it connects to.

Available at almost every major wireless carrier

US based phone and technology support

Expert, U.S.-based support for almost any device issue or question

Easy Access to Expert Technical Support

No transfers or long wait times- connect in less than 10 seconds through the app

Remote login and live Help from Customer Service Technicians

Personal attention from technicians who can help you unlock your device's full potential

Proactive mobile alerts to manage phone problems and improve performance

Proactive alerts that let you know about potential issues before they become problems

Rating

4.7 out of 5 star rating

From 5+ million Asurion customers

Protect the remote control of your connected life.

1 in 4 people will have their phone lost, stolen or damaged this year. We've got you covered.

Saving hundreds

Avoid paying full cost for a replacement device if something goes wrong.

Fast Replacements.

Receive a replacement device as early as the next day.

Comprehensive protection

Coverage for loss, theft, damage(including liquid), and malfunction.

Your life is on your device. We can help you protect it.

Available at major wireless carriers & retailers

Easy access to Online phone claims

Easy online claims process available 24/7

Locate your lost phone

Device recovery features to help locate your missing phone via GPS or alarm

Secure and protect your phone

Security features to make sure content is always safe

Replace your phone with high quality device

High-quality replacement devices backed by a one-year warranty

Rating

4.7 out of 5 star rating

From 5+ million Asurion customers

Protecting the things that make you, You.

Your technology is an extension of your lifestyle. Choose the leader in product protection to keep you up and running.

All your protection plans in one place.

Don't lose track of your coverage. Our award winning platform gives you the ability to manage all your protection plans in an easy-to-access hub.

Customer service your way.

Get the tailored service you deserve with 24/7 online access to register your products and file claims. Plus, you can chat online or call us, it's your choice.

More repair experience.

Be confident the job will be done right with our professional in-home services or mail-in depot service.

Award-winning protection to keep your connected life up and running.

Available at most major retailers

Protection for tablets, TV, toys, appliance

Coverage for hundreds of products- from tablets and portable electronics to toys and major appliances

Save money on extended warranties

No additional out-of-pocket costs for most programs

Two day repairs for tablets, TV, appliances

Most tablets, laptops, TVs and portable electronics are repaired within two days of receipt

Replacements for broken tablets, TV, appliances

If we can’t repair your product, we’ll replace it or reimburse you

Rating

4.7 out of 5 star rating

From 5+ million Asurion customers