Soluto Service helps you get the most out of your technology.
Easy & Accessible
One click gives you the tech help you need, to do all the things you want to do.
Friendly & Supportive
U.S.-based customer support is ready to answer any tech question and solve any device problem.
Exciting & Limitless
Learn to connect, play, stream, and share from your smartphone and all your connected devices.
Our Soluto experts work tirelessly to exceed your expectations.
They have the tools and knowledge to solve your problem in one call.
Kelexus helped a customer get up and running with his first smartphone.
Experience the difference.
Soluto service has reinvented tech support for your connected life.
You know how important backups are for the files on your computer. But are you also backing up the files on your smartphone? Your cell phone is a computer too! If you lose or break your phone, those critical photos, music, and other essential files are at risk if you’re not backing up.
A quick call, no waiting or transfers
One tap to customer support, and we don’t give up until your problem is solved.
Basic support is not enough
Soluto service makes your technology work together regardless of brand or OS.
Get the right answer and get it fast
Don’t spend hours searching for a solution that may not work.
Note: Features vary by carrier. Check with your provider to see what is included.
Frequently Asked Questions.
What is Soluto Service?
Soluto Service is a simple one stop to a friendly, knowledgeable person who is fluent in any technology…so you don’t have to be. Unlike traditional support, you don’t have to call multiple numbers, and won’t have to wait or be bounced around to different people. From set-up and troubleshooting to simply discovering new features, our tech advisors are focused on helping you unlock your device’s potential – so you can be more productive and stay connected.
What types of things can Soluto Tech Experts help me with?
Soluto customer support techs are trained to help you with your device and everything you connect your device to. Examples:
- Transfer to a new OS – move your music, pictures, contacts across operating systems
- Software updates – never worry about OS updates again
- Smartphone tune-up – battery running slow or sluggish? Enhance your phone’s performance and maximize your battery life
- Making you more productive – app recommendations so you can make the most out of your device
- Connecting to your car or home – support for your phone and everything you connect it to
- Backing up security to the cloud – never worry about your personal data or contacts again
- And so much more
How do I reach a Soluto Tech Expert?
There are two convenient ways to reach a live, U.S.-based customer tech support expert:
- With one-click using the Protection App right on your device
- Using your carrier support phone number
What if I have more complicated issues with my phone that need to be resolved?
Through the Protection App, customers have direct, one-click access to friendly and knowledgeable Soluto technical support to troubleshoot customer problems, no matter how simple or complex, across platforms, devices, and services. No wait times, menus, or appointments needed.
Will I reach someone directly or sit in a phone queue?
Soluto Tech Experts are available in seconds when leveraging the click-to-call feature in the Protection App. No hold times, transfers or waiting in a phone queue, just simple direct access to technicians when you need them most.