AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

Get personalized tech and appliance care recommendations for your home. Take our 2-minute quiz

How to connect your PS4 wireless controller to your iPhone

How to connect PS4 controller to iPhone

Imagine playing your favorite PlayStation® games while waiting at the airport or getting a haircut. Using the Bluetooth® feature on your iPhone®, you can do just that by pairing it to your DualShock® 4 wireless controller. But how?

At Asurion, we help people find solutions to questions like this every day, and when tech breaks, we fix it—from completing a controller reset to fixing multiplayer lag. Here's our experts' guide on connecting your PS4™ controller to your iPhone, so you can play Call of Duty® on the go.

How do I play PS4 games on my iPhone?

You don't need to be near your PS4 console to play your favorite games. With the PS Remote Play app, you can play right from your iPhone, no matter where you are. It's just like playing at home—except instead of connecting your DualShock 4 controller to your console, you just connect it to your phone.

How to pair your PS4 wireless controller to your iPhone

To do this, you'll need a PlayStation DualShock 4 wireless controller and an iPhone running iOS® 13 or later. If you're unsure which operating system you have or how to update it, contact one of our experts or visit your nearest
uBreakiFix® by Asurion store
.

Here's how to pair your DualShock 4 wireless controller to your iPhone:

  1. Press and hold both the Share button and the PS button on your controller to put it into pairing mode. Once pairing mode is active, the light on the back of the controller will start flashing.
  2. On your iPhone, go to Settings > Bluetooth. Tap the Bluetooth switch to turn it on.
  3. Tap the name of your wireless controller when it appears under Other Devices. Your iPhone and controller should now be paired.

To disconnect your DualShock 4 wireless controller, simply tap the name of your device under My Devices in your Bluetooth settings.

Why won't my PS4 wireless controller connect to my iPhone?

If you've tried the above steps and your wireless controller still won't connect to your iPhone, try these troubleshooting tips:

  • Check to see how many Bluetooth devices are currently paired to your iPhone. Ideally, you don't want to connect more than four devices at a time—more connections could cause communication problems.
  • Make sure your DualShock 4 wireless controller is fully charged. If not, charge your controller by plugging it into your PS4 console by using the USB cable it came with.
  • Try connecting your controller to another device like a PC or a friend's PlayStation to see if you experience similar issues. If so, there may be a problem with your device's wireless connectivity.

Still having issues?

If these troubleshooting tips don't work, your DualShock 4 wireless controller may be damaged.

If you suspect this is the case, stop by a nearby
uBreakiFix® by Asurion store
to consult with one of our tech experts. We'll get you back up and running as soon as the same day.

Your console deserves an extra life too

Don’t let breaks and malfunctions set you back. Explore protection plans that can help cover life's unexpected moments with live expert support and fast repairs designed to get you back up and running quickly. Find the care plan option right for your devices—and your budget.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

Home TechSonyGaming
  • SHARE THIS ARTICLE

Protect it before you need to.

Get hands-on help and quick repairs for your phone, home tech and more—because life happens.

Explore care plans

You may also be interested in:

Xbox, PlayStation and Nintendo Switch controllers arranged on a table

How to make your video game console last for years

Learn how to extend the life of your gaming consoles.

How to fix lag multiplayer games

How to fix lag when playing online multiplayer games

Ways to improve your overall internet connection for online gaming in order to get rid of lag, fix ping and reduce latency for PS4, PS5 and Xbox One.

How to connect Oculus Quest to a TV

Want to share your VR world? Learn how to connect an Oculus Quest to your TV using built-in casting, the mobile app, or a web browser—no wires needed.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026