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5 tell-tale signs your charging port is damaged

Image of damaged phone charger port

You plug in your device’s charging cable, expecting the familiar charging icon to appear, but nothing happens. Cue the internal panic. 

That’s where we come in. At uBreakiFix® by Asurion, we've seen it all—and can fix it all. From charging port repair to helping your phone beat water damage, we’ve got you covered. Let’s walk through how to identify the why behind your charging port’s lack of energy, plus how to get it back in working order.

Signs your charger port is damaged

Facing charging issues can be inconvenient, but recognizing these signs can help determine if you’re dealing with a broken charging port.

1. Loose connection

If the charging cable doesn't fit snugly or wobbles in the port, it may indicate a loose connection in the charging port.

2. Inconsistent charging

If your device starts and stops charging intermittently or only charges at a certain angle, it could be a sign of damage inside the port.

3. Failure to charge

It could be due to a bent or broken charger port when you plug in your device, and it doesn't charge at all.

4. Slow charging

If charging has become significantly slower than usual, it could be due to issues within the charging port affecting the connection.

5. Overheating during charging

If the charging port area becomes excessively hot during charging, this could be a sign of a damaged or malfunctioning port.

How to fix a broken charging port

If you tested other charging cables and ensured there is no dust or debris in the port with no luck, your port might be broken or damaged. In both cases, your phone has to be taken apart to get a proper diagnosis and repair.

*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*


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