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How to turn on Wi-Fi on LG TV

LG TV Wi-Fi connection

You can do so much on your LG® Smart TV—stream shows, play games, or show off your vacation photos. But without an internet connection, your smart television isn't all that clever. Don't worry, though. We can help.

At Asurion, we take care of all of your tech care needs. Whether your PS5™ won't turn on or your laptop is running slower than usual, we've got simple solutions. Here's our guide to how to turn on Wi-Fi on your LG smart TV, so you won't miss another minute of entertainment.

How to turn on Wi-Fi on your LG Smart TV with a remote

If you've plugged in and turned on your TV, the next step is setup, where you should connect to the internet. Here's how to turn on Wi-Fi on your LG Smart TV with your remote:

  1. Press the Home button on your remote and choose Settings at the top right of the screen.
  2. Select Network > Wi-Fi Connection.
  3. Choose your wireless network, and type in your password.

How to turn on Wi-Fi on your LG Smart TV without a remote

If you don't have a remote, don't worry. You can still turn on Wi-Fi on your LG Smart TV (if it's a 2013 model or later) by using a mouse or an ethernet cable.

How to turn on Wi-Fi on your LG Smart TV with a mouse

  1. Plug a mouse into the USB port of your LG TV.
  2. Go to Quick Settings by pressing the button under the TV's LG logo.
  3. Using your mouse, click on Input.
  4. Select Live TV.
  5. Expand the side menu, scroll down the left side of your TV screen, and select Recommended.
  6. When prompted to connect, click Yes.
  7. Choose your Wi-Fi network, enter your password, and click Connect.

How to turn on Wi-Fi on your LG Smart TV with an ethernet cable

For this to work, you need to set up your TV close to your Wi-Fi router and your television must have an ethernet port.

  1. Plug one end of your ethernet cable into the TV's ethernet port.
  2. Plug the other end into the port in the back of your Wi-Fi router.

What to do if your LG Smart TV can't connect to Wi-Fi

If your LG Smart TV isn't detecting a wireless network or often loses its connection, the problem may be that your TV isn't properly connected to your network. Here are a few simple fixes to try:

Restart your LG Smart TV and Wi-Fi router

A restart will refresh the settings on your smart TV without erasing any of your data. Simply unplug your LG Smart TV, wait 30 seconds, then plug it back in.

To restart your Wi-Fi router, unplug it, wait 30 seconds, then plug it back in.

Check your Wi-Fi network connection

If the restart didn't fix your issue, you should confirm that your Wi-Fi is working properly. Try connecting to the internet using a different device. If that device won't work, contact your internet service provider to check the status of service in your area.

Check your Wi-Fi password

If your LG Smart TV still won't connect to Wi-Fi, make sure you're using the right password and that you've entered it correctly.

If you're still using a default password—it's typically printed on a label on the bottom of your router—you might want to check out our guide to how to secure your wireless network.

Check the location of your router

If your internet is working but your LG Smart TV won't connect, check the location of your router. If it's behind a couch or set up inside a closet, try moving it to an open space. It should be as close to your TV as possible.

Update your LG Smart TV location

Check the location setting for your TV. If it's set to Set Automatically, it may prevent your TV from connecting to Wi-Fi. Try updating your location with these steps:

  1. Using your remote, press the Home button on your remote and select All Settings > General > Location > LG Service Country.
  2. Select a random country from the list.
  3. Your smart TV will reset.
  4. Repeat the steps: Select All Settings > General > Location > LG Service Country and select your current country this time.
  5. When your smart TV resets, open the location again and select Set Automatically.

Turn off Quick Start on your LG Smart TV

The Quick Start feature may prevent your smart TV from connecting to Wi-Fi. If you have this setting, try turning it off:

  1. Go to Settings and select All Settings > General.
  2. Scroll down to Quick Start, and turn it off.
  3. Turn off your smart TV, then unplug it.
  4. Press and hold the Power button on your smart TV for 30 seconds.
  5. Plug your TV back in, then turn it on.

Update your LG Smart TV software

If your TV won't connect to Wi-Fi, you may need a software update. But here's the catch: To get the updates, you need to be connected to the internet. So, use an ethernet cable to connect your smart TV to your router, then download any updates.

  1. Go to Settings, and select All Settings > General.
  2. Select About this TV, then check for updates.

Factory reset your LG Smart TV

If you're still having problems, your last resort is a factory reset on your TV. This step will reset your television to how it came out of the box, so you'll need to reconfigure and install your TV apps from scratch when you're finished.

Go to Settings and select All Settings > General Reset to initial settings.

Your only TV break should be for commercials

Watch without interruption. With the Asurion Home+® protection plan, your TV and all of your eligible home devices are protected against breakdowns, defects, and normal wear and tear. You'll get fast repairs—plus 24/7 tech support from trusted experts whenever you need them—regardless of the brand or when and where you purchased your device. To learn more about TV protection, visit asurion.com/homeplus/.



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