What to know before fixing a broken laptop screen

🧰 Difficulty: ★★★★☆

⏱ Time involved: 1–3 hours

⚠️ Risk level: Moderate to high

💡 Pro insight: Replacing the screen is often easier than sourcing the correct replacement panel.

⚙️ If the damage is spreading or the display’s glitching hard: We can handle the whole thing for you at your nearest

uBreakiFix® by Asurion store.

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Is your laptop screen broken? Is there a crack down the center of it, or are you seeing black spots? Whatever the issue may be, a broken laptop screen makes your computer nearly impossible to use.

But don't worry. Asurion Experts have done more than 14 million device repairs (and counting!) and cracked screens are no exception. Here's what you should know before deciding whether to tackle a laptop screen repair yourself or leave it to the pros.

Can you fix a cracked laptop screen on your own?

You can. With the right tools, patience, and guidance, you can do a lot of things.

But should you? That's where things get more complicated. Here's what you should consider.

Back up your data first

Before you touch a screw—or schedule a repair—back up your important files. It's always better to protect your photos, documents, passwords, and other important files before opening a device.

Inspect the damage

If you notice a crack in the display, damage to the frame, bent hinges, or signs of impact around the screen assembly, skip the DIY repair and go straight to a laptop repair expert.

One thing we see in our stores all the time: the broken screen wasn't actually the expensive part. It's the damaged hinge, torn display cable, cracked bezel, or loose internal connector hiding underneath that turns a straightforward repair into a bigger one.

If there's no physical damage but your laptop won't turn on, check out our advice for Windows™ desktop computers and MacBooks.

Make sure your screen isn't your only problem

Before ordering parts, connect your laptop to an external monitor or TV.

• If the external display works normally, the screen is likely the primary issue.
• If the external display doesn't work either, the problem may involve the graphics hardware, motherboard, or another internal component.

Even if the external monitor works perfectly, that doesn't guarantee the screen is the only damaged part. Drops that crack displays can also damage hinges, display cables, and mounting points.

If you're unsure, stop by your nearest

uBreakiFix® by Asurion store for a free device diagnostic.

Are you sure you're buying the right replacement screen?

This is one of the most underestimated parts of the repair.

Many laptops have multiple display configurations—even within the same model family. Common differences include:

• Touchscreen vs. non-touchscreen panels
• Different resolutions
• Different connector types
• Different refresh rates
• Different mounting systems

Ordering the wrong screen is one of the most common DIY mistakes we see. Before purchasing anything, verify the exact display specifications for your laptop model.

Do you have the right tools?

If you decide to repair your screen on your own, you'll need the right equipment:

• A clean, flat workspace
• Plastic opening tools designed for electronics
• A small magnetic Phillips-head screwdriver
• A safety pin or needle
• A small container for screws
• Adhesive strips or screen-mounting materials if required by your model
• A compatible replacement screen

If you don't already own these tools—or you're uncertain about using them—professional repair may be the simpler option.

Do you have experience repairing electronics?

Fixing a broken laptop screen sounds straightforward, but modern laptops are more delicate than they look.

Many repairs involve:

• Removing the bottom cover
• Disconnecting the battery
• Detaching the bezel
• Disconnecting display cables
• Carefully removing and replacing the LCD assembly
• Reassembling everything without damaging clips, hinges, or connectors

Laptop screens have become thinner, lighter, and more integrated over the years. Professional repair isn't just about installing a new panel—it's about making sure the display cable, hinges, webcam, bezel, and mounting points are all functioning correctly when the repair is finished.

Is your laptop covered by a warranty?

Before opening the device, check your warranty coverage.

Some manufacturers may restrict warranty coverage if damage occurs during a DIY repair. If your laptop is still covered, it may be worth contacting the manufacturer before attempting any repairs yourself.

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Should you bring your laptop to a professional?

A broken laptop screen is one of the most common computer repairs—and one of the easiest places for a DIY repair to go sideways. That doesn't mean it can't be done at home. It just means there are more opportunities for mistakes than most people expect.

If you're not completely confident about sourcing the correct screen, working around delicate display cables, or disassembling your laptop, professional repair can save time, frustration, and potentially additional repair costs. Just make sure you take it to a place with a good reputation and long-standing expertise.

How much does it cost to fix a broken laptop screen?

The cost of repairing your laptop screen depends on the brand and age of your computer. But it's usually less than buying a new device.

To learn more about whether you should repair or replace your laptop, check out our guide.

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FAQ

Is replacing a laptop screen harder than replacing a phone screen?

For many devices, yes. Laptop screen repairs often require disassembling the display assembly, sourcing an exact replacement panel, and working around delicate cables and hinges.

Can I use my laptop with a broken screen?

Sometimes, yes. If the laptop still functions normally, you may be able to connect it to an external monitor until the screen is repaired.

How do I know if it's the screen or something else?

Connecting the laptop to an external monitor is one of the fastest ways to narrow down the problem. If the external display works, the screen is likely the issue.

What is the most common mistake during DIY laptop screen repair?

Ordering the wrong replacement panel is one of the most common problems. Damaging display cables, bezels, and hinges during disassembly is another.

Is a cracked laptop screen worth repairing?

In many cases, yes. Screen replacement is often much less expensive than replacing the entire laptop, especially if the computer is otherwise working well.