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What to know before fixing a broken laptop screen

Fingers wresting on a Mac laptop with a cracked screen.

Is your laptop screen broken? Is there a crack down the center of it, or are you seeing black spots? Whatever the issue may be, a broken laptop screen makes your computer nearly impossible to use.

But don't worry. Asurion Experts have done more than 14 million device repairs (and counting!) and cracked screens are no exception. Here's our guide to what you need to know about fixing a broken laptop screen.

Can you fix a cracked laptop screen on your own?

You can. With the proper tools, tech-savvy, and help from the internet, you can do a lot for your laptop. But should you? Here's what to consider.

Inspect the damage

If you notice a crack in the screen or physical damage to the underlying panel or frame, skip the DIY fix and go straight to a laptop repair expert for help. Your computer could have more extensive damage that you can't see, and fixing it is better left to a pro.

If there's no physical damage but your laptop won't turn on, check out our advice for Windows™ desktop computers and MacBooks.

Make sure your screen isn't your only problem

When your screen isn't working properly, other parts of your laptop may be damaged too. Here's how to find out:

  1. Connect your laptop to a separate monitor. If it works as usual, the broken screen is likely your only issue.
  2. If your laptop doesn't work when connected to the monitor, you may have a larger problem with the graphics card or motherboard, which will require professional help. Stop by your nearest uBreakiFix® by Asurion store for a free device diagnostic from an expert.

Do you have the right tools?

If you decide to repair your screen on your own, you'll need the right equipment:

  • A clean, flat area to work in
  • A putty knife or similarly thin object
  • A small, magnetic Phillips-head screwdriver
  • A safety pin or needle
  • A small dish to hold screws
  • A few pieces of tape to secure the new LCD to the laptop frame. You can also check online for a screen repair kit for your specific laptop.

If you don't have these tools or you're uncertain about using them, it's always a good idea to bring your device to a laptop repair expert.

Do you have experience repairing electronics?

Fixing a cracked or broken laptop screen may sound like a straightforward DIY project, but if you're not familiar with the parts that make up your device, this repair might be challenging. It involves taking out the laptop battery, using a screwdriver to remove screws, carefully detaching the bezel (the laptop's surrounding cover) and LCD screen, then attaching the new screen and putting the device back together again.

Either way, before you dive in or reach out to an expert, check out our guide to backing up your photos, contacts, files, and other data.

Is your laptop covered by a warranty?

Check with your laptop manufacturer to see whether your device is still under warranty and, if it is, whether that warranty covers the damage. Keep in mind that going the DIY route could void your warranty (if you have one).

Should you bring your laptop to a professional?

As frustrating as a broken laptop screen is, it's also common, and screen repair services are readily available. Just make sure you take it to a place with a good reputation and long-standing expertise.

How much does it cost to fix a broken laptop screen?

The cost of repairing your laptop screen depends on the brand and age of your computer. But it's usually less than buying a new device.

To learn more about whether you should repair or replace your laptop, check out our guide.

*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*

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