NASHVILLE, Tenn.—April 15, 2025—Tech care company Asurion delivered a strong start to the year, achieving several first-quarter growth milestones that reflect the power and scale of its end-to-end tech care model. From tech support and protection to claims, repairs, global logistics, and last-mile services, Asurion’s integrated expertise creates seamless experiences for millions of customers worldwide, driving loyalty and growth for its partners.
Among its recent milestones are long-term contract extensions with two of the country's largest wireless carriers, bringing advanced tech care solutions for home and mobile customers well into the next decade. Asurion also expanded its North American presence with the rollout of device protection for Breezeline Mobile customers, building on its 2024 partnership with Reach.
"Contract extensions and service expansions with trusted partners are among the best testaments to the value we deliver," said Tim Stadthaus, CEO of Asurion. "We’re focused on continually earning the right to evolve the tech care experience alongside our partners and customers—and we’re proud to have done so several times already this year."
In addition to strengthening existing relationships, Asurion added new partners. uBreakiFix® by Asurion stores became the first-ever Xbox Authorized Service Provider, offering in-warranty repair services using genuine Microsoft parts, tools, and training. Shortly after, the company earned the same designation for Surface devices, reflecting its commitment to high-quality device repair.
Further broadening its tech care capabilities, Asurion launched tech support services for Brightspeed and was selected by Google as the new provider for its Preferred Care extended warranty program.
"These new partnerships reflect how tech care and customer needs are changing," Stadthaus added. "Today, it’s not just about mobile phones—it's about all the connected devices that power people's lives. From setup to troubleshooting to repairs and replacements, Asurion is uniquely positioned to meet those growing needs through our supply chain, AI-driven support network, and deep investment in the customer experience."
To support continued growth, Asurion also strengthened its leadership team. In March, Pablo Brizi joined as Chief Human Resources Officer, bringing more than 25 years of global HR experience. He will focus on cultivating a workplace that values diverse perspectives and drives customer-centered innovation.
Asurion’s commitment to creating an exceptional workplace was recognized last quarter, earning a perfect score on the HRC Corporate Equality Index and its eighth consecutive Great Place to Work® certification.
Asurion’s first-quarter milestones are just the beginning. With every new partnership, service expansion, and internal investment, the company is building the future of tech care—delivering faster, smarter, more personalized solutions to keep customers seamlessly connected to the devices and experiences that power their lives.
For more information, visit asurion.com.