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JBL speaker won't turn on? Here’s how to fix it

From your workspace to your backyard or bathroom (we won’t judge), you can turn any location into a party with your JBL speaker. So dealing with a speaker that won’t turn on is a major party foul.

But don’t worry, our experts at uBreakiFix® by Asurion have seen it all—and can fix it all. Here’s everything you need to know about the potential reasons why your JBL speaker won’t turn on and some useful tips for fixing it.

Common causes of JBL speaker not turning on

Your JBL speaker won’t turn on. What else is there to know?

A lot, actually. Identifying the root cause is crucial for solving the power issue and keeping you from embarking on a wild goose chase. Here are some common culprits:

  1. Dead battery: If your JBL speaker runs on battery power, it may not turn on if the battery is completely drained or defective.
  2. Faulty power source: A faulty power source, such as a malfunctioning power outlet or charger, can prevent your JBL speaker from turning on.
  3. Physical damage: Damage to the speaker's internal components or exterior casing can interfere with its ability to power on.
  4. Software glitch: Occasionally, software glitches or firmware issues can cause your JBL speaker to fail to turn on properly.

Ways to fix JBL speaker that won’t turn on

Whether it's a power issue or something more technical, these tips will guide you through fixing your JBL speaker power issues.

Charge the speaker

A charged speaker rules out the possibility of it being a dead or faulty battery. Connect it to its charger— note the solid red charging light—and allow it to charge for a sufficient amount of time.

Check the charger and cable

Your issue could be a bent cable or a broken charger. Try a different charger and cable to rule out a charging issue. A broken charging port might be to blame if you test out multiple chargers with no luck.

Perform a soft reset

A soft reset allows your speaker to reboot and correct minor software glitches. This kind of reset works for most JBL models. Press and hold the Power button for about 10 seconds, then try to turn it back on.

Reset to factory settings

Factory resetting your speaker is a stronger reset that’ll have you re-pair your speaker to your connected devices. These steps can vary by model but generally involve pressing a specific button combination.

Unsure how to do the correct reset for your model? Check out our guide to resetting your JBL speaker.

Inspect for physical damage

Look for any signs of damage that could be affecting its functionality. Recent drops or unseen internal damage could be why your JBL speaker won’t turn on.

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.

*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*

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