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How to check your voicemail from another phone

Woman checking voicemail from another phone

Want to check your voice messages, even if you don’t have your mobile phone with you? Well, you can. All you need to do is call your voicemail from another phone. The steps may vary, depending on your carrier, but they’re usually similar. We’ll walk you through them. 

Asurion Experts protect your tech and teach you all about your devices, whether you want to share your location on your phone or make a video call from your Android™. Here’s how to check voicemail from another phone. 

Why would you need to check voicemail from another phone?  

These days, we keep our smartphones with us most of the time. On the rare occasion when you’re separated from your device—maybe you left your phone at home, you’ve dropped it off to be repaired, or you’ve run out of battery and don’t have a charger —you may want to listen to your voicemail right away, rather than waiting.

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How to call your voicemail from a landline or another iPhone or Android device

If you’re waiting for an important voicemail message but don’t have access to your Phone app, here’s how to check your voicemail inbox from another cell phone: 

  1. Dial your phone number. 
  2. When you hear your voicemail greeting, press the Star key (asterisk) or the Pound key (hashtag). The command varies by carrier (Star for AT&T®, Pound for Verizon®, etc.) 
  3. Listen for the prompt to enter your voicemail PIN number, type in the code, and if instructed, tap the Pound key. 
  4. Follow the next prompt (Example, “Press 1”), to play your voicemail. 
  5. Follow the instructions to delete or save your message, then play the next message. 

You will only be able to listen to the recorded message, not access a voicemail transcription or visual voicemail.

If these steps don’t work for you, or if you’ve forgotten your PIN, contact your service provider. 

Want to talk to two people on the same call? Check out our guide on how to make a 3-way call. 

Tried these steps and still need help? We got you. Get your tech problem solved when you call or chat with an expert now.


*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*

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