AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

Get personalized tech and appliance care recommendations for your home. Take our 2-minute quiz

Are you getting the best streaming quality possible?

Couple stream tv together in living room.

Sometimes a night in is exactly what you need. You've got a comfy blanket, a tray of freshly baked cookies, and you're all tucked in and ready for the latest episode of Love is Blind. The only problem: The show won't stop buffering. How can you know who made it to wedding day if you can't get passed the ridiculous spinning circle in the middle of your screen? It's frustrating. You can't watch the show and worse—you can't can't chat about it with your coworkers.

You could endlessly scroll through YouTube®, looking for something else to watch (as your cookies get cold). Or you could fix the problem for good by increasing your streaming quality. It might be easier than you think.

At Asurion, we make tech care easy. From device repair to showing you how to make your home a little smarter—we've got you covered. Here's how to improve streaming quality for your next night in.

Upgrade your internet speed

Trying to make sense of your home internet plan can be confusing. It's easy to underestimate how much bandwidth you need, and if you have, that might be the cause of your streaming issues.

The solution: upgrading your home internet to one that offers more megabits per second, which will give you faster speeds and take the strain off your devices fighting for the scraps of wireless they have.

Not sure how fast your Wi-Fi needs to be? Check out our guide.

Bought it? Protect it.

Get coverage for life's unexpected moments. Future you will thank you.

Explore care plans

Move closer to your router

When you're not streaming on a laptop or tablet, this is probably easier said than done. If you find that your modem or router is set up in a less than ideal location or far away from where you want to stream, invest in an extender. This device strengthens your Wi-Fi signal, helping it reach even the most remote parts of your home.

One Wi-Fi extender might not be enough for all the weak spots and dead-zones in your home. If you have more than one extender in your Amazon™ cart, consider setting up a wireless mesh network. It uses multiple connection points spread throughout your home to give you a stable network everywhere you go.

Use an ethernet cable

If your internet signal is struggling to connect to your device, you could connect directly to your TV using an ethernet cable. Being tethered to a cable may sound like something out of 1998, but it does offer faster speeds than Wi-Fi.

One potential hitch: sometimes cable companies put your Wi-Fi connection in the oddest places—like upstairs (sigh.) Running a blue ethernet cable throughout your entire home isn't just ugly—it's also a safety hazard. To solve this problem, consider adding a Wi-Fi extender that plugs into your outlet, giving you access to an easily hideable ethernet port.

Upgrade your streaming device

That TV, laptop, or tablet you bought 4 years ago may have been amazing when you first unboxed it. But since then, many manufacturers have upgraded their tech to get the most out of advancements in Wi-Fi—not to mention the leaps they've made in images and sound.

When shopping around for something new, opt for a 4K streaming device. Not only do you get the benefit of a clearer picture, but you can expect less buffering too.

Limit the devices connected to Wi-Fi

Be mindful of your internet speed the next time you give your Wi-Fi password to guests. The number of people on your network can weigh it down drastically, making any attempts to stream slower.

If you don't want to deal with internet buffering during the next big streaming event, take the number of devices connected to your Wi-Fi down—at least while you stream.

Your home relies on tech. Make sure it’s protected.

Don’t let breaks and malfunctions set you back. Explore protection plans that can help cover life's unexpected moments with live expert support and fast repairs designed to get you back up and running quickly. Find the care plan option right for your devices—and your budget.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

Smart Home
  • SHARE THIS ARTICLE

Protect it before you need to.

Get hands-on help and quick repairs for your phone, home tech and more—because life happens.

Explore care plans

You may also be interested in:

5 bad habits that are ruining your expensive tech

There's a right way and a wrong way to take care of your devices. Discover five simple tips for increasing your favorite tech gadget's lifespan.

Two phones sharing home network login info using QR code

How to create and share a Wi-Fi QR code

Ready to ditch the long passwords? Learn how to create a Wi-Fi QR code on Android, iPhone, or your computer to share your network in seconds.

Man setting up smart camera in home securely

Protect your smart security cameras from hackers

Asurion Experts share their tips for keeping your smart security cameras safe.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026